Terms of sale

These terms apply to orders placed on POKEKURA.

Prices and currency

Prices are set in US dollars. Prices shown in other currencies are converted at our current rates for guidance, and your invoice is issued in the currency you selected at checkout.

Orders

Placing an order reserves stock for 48 hours while we send payment details, and an order is confirmed once payment clears. Orders must total at least $100.00 including shipping.

Payment

Bitcoin is paid from your order page, straight after you order, to the wallet address shown there. The BTC amount is fixed for a limited time and renewed at the current rate if it runs out before you pay; send the exact amount shown. For other methods, we send payment details within 12 hours: always quote your order reference, and check payment details against our email from support@pokekura.com. We never ask for card details, passwords or wallet keys.

Preorders

Preorders are invoiced when stock is allocated, not when you order.

Shipping and duties

Orders ship from Japan with tracking, and shipping is calculated at checkout. Orders over $2,000 (goods total) ship free with Standard delivery. Import duty, taxes and carrier fees charged on delivery are the buyer's responsibility. See Shipping & Returns.

Damage and shortages

Report damage, shortages or wrong items within seven days of delivery. Returns, refunds and cancellations follow our Shipping & Returns policy.

Authenticity and trademarks

All product is genuine and sourced through Japanese distribution. Pokekura is an independent distributor and reseller and is not affiliated with, endorsed by or licensed by The Pokémon Company, Nintendo, Creatures Inc. or GAME FREAK Inc.